AQUAMATER

Water Safety Plan

Water Safety Plan

The WSP: from analytical
compliance to risk-based
prevention.

The Water Safety Plan (WSP) is the model recommended by the WHO and adopted in Directive (EU) 2020/2184 and Legislative Decree 18/2023. It shifts control from downstream verification, the compliant sample, to prevention along the whole chain, right to the last mile: the building’s internal water system.

What it is

A management system,
not a document.

The WSP applies the same logic as HACCP to water: identify the hazards and hazardous events along the entire chain, assess their risk, define control measures with critical points and operational limits, monitor them, correct and verify. It is not a one-off formality: it is a cycle that lives on over time.

With Legislative Decree 18/2023 the approach extends to the internal water distribution systems of priority buildings, with specific regard to lead and Legionella. Responsibility falls on the GIDI, the internal water distribution system operator: the owner, holder or manager of the building.

A deadline to note

Risk assessment and management in internal distribution systems must begin to be implemented by 12 January 2029, be verified annually and extensively reviewed every six years (Directive (EU) 2020/2184, art. 10; Legislative Decree 18/2023).

Who it applies to

The five building
priority classes.

ISTISAN Report 22/32 defines five classes (A-E) in decreasing order of complexity, based on the vulnerability of those exposed, volumes supplied, the size and age of the network, seasonality, stagnation phenomena and the sustainability of the measures. Classes A-D correspond to priority buildings and ships; class E covers the other public and private buildings and blocks of flats.

Class
Type of building
Required action
Responsible party
A

Healthcare, social care and care home facilities providing inpatient accommodation

Identification of the GIDI. Full WSP for the internal water distribution system, with particular regard to lead and Legionella, ensuring as a minimum the checks required by current legislation.

Multidisciplinary team chaired by the team leader, with professionals experienced in monitoring, sampling and analysis.

B

Healthcare and care facilities without inpatient accommodation, including rehabilitation centres, outpatient clinics and dental practices

Identification of the GIDI. Self-monitoring plan for the internal water systems with minimum monitoring of lead, Legionella and L. pneumophila.

The GIDI, supported where necessary by multidisciplinary expertise.

C

Hotels and hospitality venues, prisons, ships, stations, airports; public and contract catering, workplace and school canteens

Self-monitoring plan for the internal water systems, where appropriate incorporated into the risk assessment document (DVR) under Legislative Decree 81/08 or into the HACCP plan, with minimum monitoring of lead, Legionella and L. pneumophila.

The GIDI supported by multidisciplinary expertise; in catering the role may be taken by the food business operator (OSA).

D

Barracks, schools with sports facilities, campsites, gyms, sports, fitness and wellness centres, other premises in collective use

Identification of the GIDI. As a minimum, a hygiene verification plan for water intended for human consumption with minimum monitoring of lead and Legionella. A self-monitoring plan is recommended.

The GIDI supported where necessary by multidisciplinary expertise.

E

Other public and private buildings: blocks of flats, homes, offices, schools, commercial premises

Site-specific actions are not generally required, other than the recommendation to check for lead. For large buildings, complex networks or prolonged exposure of vulnerable people, a monitoring plan comparable to class B or C is recommended, together with two-yearly Legionella monitoring where appropriate.

The owner or manager of the building.

Summary drawn from Table 2 of ISTISAN Report 22/32, Guidelines for the assessment and management of water safety risk in the internal water distribution systems of priority and non-priority buildings and of certain ships pursuant to Directive (EU) 2020/2184. The duties are subject to the provisions of Legislative Decree 18/2023.

Priority buildings

Who falls within the definition
of a priority building.

Legislative Decree 18/2023 defines priority buildings as large premises in non-domestic use, in particular public use, with numerous users potentially exposed to water-related risks.

Hospitals and healthcare facilities

Casa di riposo, soggetti fragili esposti al rischio legionella

Care homes and childcare facilities

Aula scolastica, edificio prioritario

Schools and educational institutions

Hospitality venues, restaurants and bars

Centro fitness e wellness, edificio prioritario classe D

Sports and shopping centres

Piscina e area spa, impianto a rischio aerosol

Leisure and recreational facilities

Edificio direzionale, rete idrica interna complessa

Prisons and campsites

Nave, sistema idrico interno soggetto a valutazione del rischio

Ships, stations and airports

How it is built

The stages of developing
and implementing a WSP.

The process follows the structure set out in ISTISAN Report 22/32 and the WHO principles. Each stage produces auditable documentation, which also serves as the operator’s evidence of due diligence.

01

Preparatory stages

Setting up the multidisciplinary WSP team, defining roles and responsibilities, establishing the document archive and the record-keeping system.

02

Description of the water system

Survey and functional schematic of the network: point of delivery, storage, hot water generation and distribution, return circuits, materials, age, outlets, critical users, temperature and flow data.

03

Identification of hazards and hazardous events

Systematic mapping of what can go wrong: stagnation, dead legs, out-of-range temperatures, lead contamination, accidental ingress, failures, system shutdowns, maintenance works.

04

Risk assessment and control measures

Semi-quantitative analysis, in our method using an FMEA approach, weighing severity, probability and detectability, and matching each event with the existing control measures and their actual effectiveness.

05

Improvement plan

Engineering, management and organisational measures prioritised by cost/benefit ratio, with owners, timescales and completion indicators.

06

Operational monitoring

Continuous and scheduled checks on the parameters that govern the risk: temperatures, return circuits, flushing, residual disinfectant, with operational limits and alert thresholds.

07

Corrective actions and management procedures

Written procedures for normal, exceptional and emergency conditions: what to do, who does it, by when, how it is recorded.

08

Verification plan

Verification sampling and analysis at accredited laboratories, internal audits, review of compliance and of the plan’s overall effectiveness.

09

Communication, training and review

Communication plans for users and authorities, staff training and qualification programmes, periodic review of the WSP, annually and with an extensive review every six years.

Scientific notes

Why the risk
concentrates in
the last mile.

The water arriving at the point of delivery is, in the vast majority of cases, compliant. It is downstream, in the building’s internal network, that the conditions generating the risk are concentrated: long residence times, intermediate temperatures, mixed materials, little-used end sections, undocumented maintenance work.

Regulatory and scientific references

  • Directive (EU) 2020/2184, quality of water intended for human consumption
  • Legislative Decree no. 18 of 23 February 2023 (Official Gazette no. 55 of 6 March 2023)
  • ISTISAN Report 22/32, Italian National Institute of Health (ISS)
  • State-Regions Agreement of 7 May 2015, no. 79/CSR
  • Legislative Decree 81/2008, Title X, biological agents
  • WHO, Water Safety Plan Manual
Frequently asked questions

The questions we are asked
most often about the WSP.

The internal water distribution system operator is the party, owner, holder or manager of the building, premises, ship or complex of buildings, responsible for managing the network downstream of the point of delivery. They must be formally identified and are accountable for carrying out the risk assessment and management, the minimum monitoring and the documentation.

They are three levels of depth, proportionate to the risk. The WSP (class A) is the complete system, with a multidisciplinary team, extensive hazard analysis, control measures, operational monitoring and verification. The self-monitoring plan (classes B and C) applies the same principles in simplified form and can be integrated into the risk assessment document (DVR) or the HACCP plan. The hygiene verification plan (class D) is essentially monitoring of lead and Legionella with on-site measurements and sampling.

No, it absorbs and extends it. The Legionella risk assessment required by the 2015 Italian national Legionella guidelines remains a standalone duty tied to public health and workplace safety; the WSP incorporates it into a wider management system that also covers lead, materials in contact, continuity of supply and other parameters. In practice we design a single documentary structure that satisfies both regulatory frameworks, avoiding duplication.

It depends on the complexity of the network and the quality of the existing documentation. For a medium-sized building with drawings available, the survey and risk assessment stage typically takes from a few weeks to a couple of months; for a hospital site with several blocks it takes longer. The improvement plan then unfolds over a multi-year horizon, with priorities set according to risk.

In administrative terms, Legislative Decree 18/2023 and sector legislation provide for a system of penalties; in workplace safety terms, failure to assess biological risk exposes the employer to the penalties under Legislative Decree 81/2008. The most significant aspect, however, remains civil and criminal liability in the event of personal injury: in court, the evidence of due diligence is the documentation of the management system.

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